Ummm, I will never fly Air Canada, adding it to the list of the others I won't fly. or maybe I won't fly at all. We have some Delta companion tickets that my wife wants to use before they expire, except everytime she tries, they are not good for the dates she has in mind, because, you know, everyone wants to travel on Oct 8-12. Anyway, your grace amidst the frsutration is truly admirable, Jill!